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Despite the growing interest in knowledge management over the last twenty years and the undoubted importance of KM in the Knowledge Economy, progress can be characterised as single dimensional. In other words knowledge management has been developing as a discipline on its own as if it could provide solutions in isolation from the processes or decision support tools/applications where the knowledge will be used.
In ABIS knowledge management is an integral part of the solution providing support for:
· Specifying how strategy and operational processes can drive the knowledge management process;
· Using knowledge to increase the efficiency and effectiveness of both management and operational processes;
· Supporting performance control decisions;
· Adaptation and improvement of both business processes and knowledge management processes.
We utilise the kBOS business models to underpin the reasoning capabilities of ABIS.